Planned downtime of third party payment processing vendor service

Scheduled Maintenance Report for InfluxDB Cloud

Completed

The scheduled maintenance has been completed.
Posted Nov 14, 2021 - 05:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 14, 2021 - 03:01 UTC

Scheduled

This planned down time is scheduled by our third party payment processing vendor.

This maintenance impacts as follows:
a. Unable to upgrade to non-marketplace paid plans (No impact to AWS, Azure, GCP marketplace purchase)
b. Unable to update credit card information
c. Usage metrics will continue to be collected. Data will be visible after the maintenance period

More details on the maintenance itself can be found here:

https://community.zuora.com/communities/community-home/digestviewer/viewthread?GroupId=475&MessageKey=68132cda-6776-4ef4-bb39-e7d389727fec&CommunityKey=c91d3142-7e65-4715-9e11-7eb5c768c213&tab=digestviewer&ReturnUrl=%2fcommunities%2fcommunity-home%2fdigestviewer%3ftab%3ddigestviewer%26CommunityKey%3dc91d3142-7e65-4715-9e11-7eb5c768c213
Posted Nov 12, 2021 - 18:49 UTC