Update - We apologize for the length of time that it has taken to restore customer data that was inadvertently deleted. The data is all available in our backups, but it is taking us an unacceptably long time to restore it. as we have had to balance the restoration of historical data with service availability of the cluster. After we have resolved this issue, we will be revisiting our backup/restore strategy to improve the performance of cluster-wide restorations. For this particular restoration, we have been restoring the data in two phases (data from February 2-9, and data prior to February 2nd). Most customers should now be able to see all of their data from February 2nd onwards, with the last remaining data from this time range expected to be available by Sunday February 20th. Once we have restored all the data from February 2nd onwards, we will be able to give a more accurate time estimate to restore the remaining older data. Once again, we sincerely apologize for how long it is taking us to restore all of your data. After we have completed the restoration, we will provide a full RCA for this outage.
Feb 20, 2026 - 23:41 UTC
Feb 20, 2026 - 23:41 UTC
Update - Our team continues to actively work to restore data for all affected users.
Feb 19, 2026 - 17:07 UTC
Feb 19, 2026 - 17:07 UTC
Update - We apologize for the ongoing disruption to prod101-us-east-1. We are continuing to restore data from our backups. During the restore, there may occasionally be heightened TTBR.
Feb 18, 2026 - 16:18 UTC
Feb 18, 2026 - 16:18 UTC
Update - Our team has been working around the clock to restore data availability for all affected users. Work will continue through the weekend with no interruption. We do not yet have a resolution timeline to share, but we are committed to providing updates as soon as they are available until data restoration is complete. We sincerely apologize for the continued impact.
Feb 14, 2026 - 00:08 UTC
Feb 14, 2026 - 00:08 UTC
Update - Our team continues to actively work to restore data for all affected users.
Feb 13, 2026 - 01:43 UTC
Feb 13, 2026 - 01:43 UTC
Update - Our team continues to actively work to restore data for all affected users.
Feb 12, 2026 - 10:49 UTC
Feb 12, 2026 - 10:49 UTC
Update - Our team continues to actively work to restore data for all affected users.
Feb 12, 2026 - 07:46 UTC
Feb 12, 2026 - 07:46 UTC
Update - Our team continues to actively work to restore data for all affected users.
Feb 12, 2026 - 01:29 UTC
Feb 12, 2026 - 01:29 UTC
Update - Our team continues to actively work to restore data for all affected users.
Feb 11, 2026 - 18:57 UTC
Feb 11, 2026 - 18:57 UTC
Update - Our team continues to actively work to restore data for all affected users.
Feb 11, 2026 - 16:36 UTC
Feb 11, 2026 - 16:36 UTC
Update - Our team is actively working to restore data for affected users.
Feb 11, 2026 - 10:11 UTC
Feb 11, 2026 - 10:11 UTC
Update - Our team has identified the issue and is actively working to restore data for affected users.
Feb 11, 2026 - 07:32 UTC
Feb 11, 2026 - 07:32 UTC
Update - Our team has identified the issue and is actively working to restore data for affected users.
Feb 11, 2026 - 04:46 UTC
Feb 11, 2026 - 04:46 UTC
Update - Our team has identified the issue and is actively working to restore data for affected users.
Feb 11, 2026 - 01:37 UTC
Feb 11, 2026 - 01:37 UTC
Update - We are continuing to work on the fix for this issue.
Feb 10, 2026 - 22:54 UTC
Feb 10, 2026 - 22:54 UTC
Update - We are continuing to work on the fix for this issue.
Feb 10, 2026 - 21:40 UTC
Feb 10, 2026 - 21:40 UTC
Update - We are continuing to work on the fix for this issue.
Feb 10, 2026 - 19:21 UTC
Feb 10, 2026 - 19:21 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 10, 2026 - 18:12 UTC
Feb 10, 2026 - 18:12 UTC
Investigating - We are investigating an issue related to queries. Some recent data is not showing up on query responses
Feb 10, 2026 - 17:37 UTC
Feb 10, 2026 - 17:37 UTC
Cloud Serverless: GCP
Operational
Web UI
Operational
API Writes
Operational
API Queries
Operational
Tasks
Operational
Persistent Storage
Operational
Compute
Operational
Other
Operational
Cloud Serverless: AWS, EU-Central
Operational
Web UI
Operational
API Writes
Operational
API Queries
Operational
Tasks
Operational
Persistent Storage
Operational
Compute
Operational
Other
Operational
Cloud Serverless: AWS, US-West-2-1
Operational
Web UI
Operational
API Writes
Operational
API Queries
Operational
Tasks
Operational
Persistent Storage
Operational
Compute
Operational
Other
Operational
Cloud Serverless: AWS, US-West-2-2
Operational
Web UI
Operational
API Writes
Operational
API Queries
Operational
Tasks
Operational
Persistent Storage
Operational
Compute
Operational
Other
Operational
Cloud Serverless: AWS, US-East-1
Partial Outage
Web UI
Partial Outage
API Writes
Operational
API Queries
Partial Outage
Tasks
Operational
Persistent Storage
Operational
Compute
Operational
Other
Operational
Cloud Serverless: Azure, W. Europe
Operational
Web UI
Operational
API Writes
Operational
API Queries
Operational
Tasks
Operational
Persistent Storage
Operational
Compute
Operational
Other
Operational
Cloud Serverless: Azure, East US
Operational
Web UI
Operational
API Writes
Operational
API Queries
Operational
Tasks
Operational
Persistent Storage
Operational
Compute
Operational
Other
Operational
Cloud Dedicated
Operational
Management API
Operational
API Writes
Operational
API Reads
Operational
Other Services
Operational
Marketplace integrations
Operational
Auth0 User Authentication
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.