Update - We are continuing to monitor for any further issues.
Aug 6, 22:42 UTC
Monitoring - The maintenance is ongoing. Impacted customers will be contacted directly.
Aug 6, 22:24 UTC
Update - The team is in the process of correcting the inconsistencies in the data, and has confirmed that it is working. Currently waiting for the process to complete.
Aug 6, 20:06 UTC
Update - Please note that in some cases Notifications may have failed to fire, and there may be small discrepancies in usage page statistics. We are currently implementing a fix for the issue, and we will provide updates when it is complete.
Aug 6, 18:18 UTC
Update - We are continuing to work on a fix for this issue.
Aug 6, 15:38 UTC
Identified - Query results in Azure production region may be missing some data. The root cause has been identified and the team is actively working on a fix. Data has not been lost.
Aug 6, 15:29 UTC
Google Cloud: Iowa, US-Central Operational
90 days ago
99.99 % uptime
Today
Web UI Operational
90 days ago
99.99 % uptime
Today
API Writes Operational
90 days ago
100.0 % uptime
Today
API Queries Operational
90 days ago
100.0 % uptime
Today
Tasks Operational
90 days ago
100.0 % uptime
Today
Persistent Storage Operational
Compute Operational
AWS: Frankfurt, EU-Central-1 Operational
90 days ago
99.99 % uptime
Today
Web UI Operational
90 days ago
99.99 % uptime
Today
API Writes Operational
90 days ago
100.0 % uptime
Today
API Queries Operational
90 days ago
99.99 % uptime
Today
Tasks Operational
90 days ago
100.0 % uptime
Today
Persistent Storage Operational
Compute Operational
AWS: Oregon, US-West-2 Operational
90 days ago
99.94 % uptime
Today
Web UI Operational
90 days ago
99.99 % uptime
Today
API Writes Operational
90 days ago
99.97 % uptime
Today
API Queries Operational
90 days ago
99.88 % uptime
Today
Tasks Operational
90 days ago
99.91 % uptime
Today
Persistent Storage Operational
Compute Operational
Other Services ? Operational
90 days ago
99.98 % uptime
Today
Web UI Authentication (Auth0) Operational
90 days ago
99.98 % uptime
Today
Usage & Billing ? Operational
90 days ago
99.97 % uptime
Today
Azure: Amsterdam, West Europe Under Maintenance
90 days ago
100.0 % uptime
Today
Web UI Operational
90 days ago
100.0 % uptime
Today
API Writes Operational
90 days ago
100.0 % uptime
Today
API Queries Under Maintenance
90 days ago
100.0 % uptime
Today
Tasks Under Maintenance
90 days ago
100.0 % uptime
Today
Persistent Storage Operational
Compute Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 7, 2020

No incidents reported today.

Aug 6, 2020
Resolved - The fix has been deployed and confirmed to all production environments.
Aug 6, 21:03 UTC
Identified - Currently the UI is unable to retrieve a list of available buckets. The offending code has been identified and is being rolled back.
Aug 6, 20:33 UTC
Aug 5, 2020

No incidents reported.

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020
Resolved - We deployed a fix and the issue has been resolved.
Jul 29, 17:22 UTC
Identified - Users who are not already logged into the web UI may encounter trouble authenticating. We have identified the issue and a fix is being rolled out.
Jul 29, 17:00 UTC
Jul 28, 2020

No incidents reported.

Jul 27, 2020

No incidents reported.

Jul 26, 2020

No incidents reported.

Jul 25, 2020

No incidents reported.

Jul 24, 2020
Resolved - This incident has been resolved. Thank you for your patience.
Jul 24, 17:05 UTC
Monitoring - We have resolved the issue with the UI. Sorry for the inconvenience. If you continue to see this message appear, after refreshing your dashboard, please let us know.
Jul 24, 16:47 UTC
Identified - We have identified the problem with the UI, and are deploying a fix.
Jul 24, 16:42 UTC
Investigating - Some dashboard users are seeing an error message like "type error @5:28-5:29: record is missing label windowPeriod". We are investigating the root cause. As a temporary workaround, you can open up the cell that is returning the error, and click 'submit' and the value will be correctly populated. Refreshing the dashboard page may also resolve the issue.
Jul 24, 16:29 UTC