query errors in aws-us-west

Incident Report for InfluxDB Cloud

Resolved

This incident has been resolved.

Posted Dec 10, 2020 - 02:54 UTC

Monitoring

We have resolved the issue, and are monitoring the service. We apologize for the inconvenience.

Posted Dec 10, 2020 - 02:31 UTC

Identified

We have identified the issue and are working to restore the query service.

Posted Dec 10, 2020 - 02:10 UTC

Update

We are continuing to investigate this issue.

Posted Dec 10, 2020 - 01:43 UTC

Investigating

We are experiencing a high incidence of errors when users are querying buckets in this region. We are actively troubleshooting. We believe that writes are not impacted.

Posted Dec 10, 2020 - 01:43 UTC

This incident affected: AWS: Oregon, US-West-2-1 (API Queries, Tasks).