Degraded query performance in AWS us-east-1 and AWS eu-central

Incident Report for InfluxDB Cloud

Resolved

This incident has been resolved.

Posted Nov 23, 2024 - 04:21 UTC

Update

We are continuing to monitor for any further issues.

Posted Nov 23, 2024 - 03:31 UTC

Monitoring

Queries are recovering in AWS us-east-1 and AWS eu-central and we are monitoring the results.

Posted Nov 23, 2024 - 01:54 UTC

Update

We are continuing to investigate this issue.

Posted Nov 22, 2024 - 22:18 UTC

Update

We are continuing to investigate this issue.

Posted Nov 22, 2024 - 22:17 UTC

Update

We are continuing to investigate this issue.

Posted Nov 22, 2024 - 21:55 UTC

Update

We are working on resolving the problem

Posted Nov 22, 2024 - 21:46 UTC

Update

We are still investigating the issue with degraded query performance in the US-east-1 region and will continue to update here.

Posted Nov 22, 2024 - 21:42 UTC

Investigating

We are currently investigating this issue.

Posted Nov 22, 2024 - 21:02 UTC

This incident affected: Cloud Serverless: AWS, EU-Central (API Writes, API Queries, Tasks) and Cloud Serverless: AWS, US-East-1 (API Writes, API Queries, Tasks).