The /users page returns a 500 error

Incident Report for InfluxDB Cloud

Resolved

This incident has been resolved.
Posted Aug 12, 2020 - 21:20 UTC

Monitoring

This issue has been fixed. Thank you for your patience.
Posted Aug 12, 2020 - 18:18 UTC

Update

We are continuing to work on a fix for this issue.
Posted Aug 12, 2020 - 04:41 UTC

Identified

The /users page is returning a 500 error. This prevents new users from being added to a multi-user organization. We are working on this issue, and will update the status when it is resolved. We apologize for the inconvenience.
Posted Aug 12, 2020 - 04:41 UTC
This incident affected: Cloud Serverless: AWS, US-West-2-1 (Web UI), Cloud Serverless: AWS, EU-Central (Web UI), Cloud Serverless: GCP (Web UI), and Cloud Serverless: Azure, W. Europe (Web UI).
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