Problem with queries affecting some users in the AWS eu-central-1 region.

Incident Report for InfluxDB Cloud

Resolved

The fix has been deployed and this incident is now resolved.

Posted May 27, 2021 - 18:56 UTC

Monitoring

We have identified the root cause of the problem and a fix is being deployed. Meanwhile, all services are currently working correctly

Posted May 27, 2021 - 16:51 UTC

Identified

We have identified the issues and working on correcting the problem now.

Posted May 27, 2021 - 15:33 UTC

Investigating

We are currently investigating a problem with queries affecting some users in the AWS eu-central-1 region. No data has been lost.

Posted May 27, 2021 - 15:09 UTC

This incident affected: AWS: Frankfurt, EU-Central-1 (API Queries).