Increase in query times in the US-EAST-1 and EU-CENTRAL-1 clusters

Incident Report for InfluxDB Cloud

Resolved

This incident has been resolved.
Posted Jan 07, 2026 - 05:16 UTC

Update

The underlying issue has been resolved, and our team is continuing to monitor the situation to ensure stability.
Posted Jan 07, 2026 - 04:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 07, 2026 - 02:17 UTC

Update

The root cause of the incident has been identified, and we are monitoring the clusters as they continue to recover.
Posted Jan 07, 2026 - 01:25 UTC

Update

The impacted clusters continue to recover, and we are actively monitoring them.
Posted Jan 07, 2026 - 00:16 UTC

Identified

The root cause of the incident has been identified, and we are monitoring the clusters as they continue to recover.
Posted Jan 06, 2026 - 22:45 UTC

Update

We are currently investigating an increase in query times in the US-EAST-1 and EU-CENTRAL-1 clusters.
Investigation is ongoing, and we will provide updates as more information becomes available.
Posted Jan 06, 2026 - 22:37 UTC

Investigating

We are currently investigating an increase in query times in the US-EAST-1 and EU-CENTRAL-1 clusters.
Posted Jan 06, 2026 - 21:27 UTC
This incident affected: Cloud Serverless: AWS, EU-Central (API Queries, Tasks) and Cloud Serverless: AWS, US-East-1 (API Queries, Tasks).