WebUI logins fail to complete
Incident Report for InfluxDB Cloud 2
Resolved
This incident has been resolved.
Posted Apr 17, 2020 - 05:21 UTC
Update
This issue has been resolved. Users should be able to log in to the Cloud 2 service.
Posted Apr 17, 2020 - 05:20 UTC
Update
We have identified the fix, and are deploying it to our production servers.
Posted Apr 17, 2020 - 05:09 UTC
Identified
We have identified the cause of the login looping. A fix is rolling out now.
Posted Apr 17, 2020 - 03:46 UTC
Investigating
Interactive logins to the web interface are malfunctioning.
Posted Apr 17, 2020 - 03:31 UTC
This incident affected: AWS: Oregon, US-West-2 (Web UI), AWS: Frankfurt, EU-Central-1 (Web UI), and Google Cloud: Iowa, US-Central (Web UI).