Login Failures

Incident Report for InfluxDB Cloud

Resolved

This incident is resolved, thank you for your patience

Posted May 14, 2021 - 22:32 UTC

Monitoring

We have deployed the fix and are continue to monitor the situation

Posted May 14, 2021 - 21:56 UTC

Identified

We have identified the issue, and are deploying a fix.

Posted May 14, 2021 - 21:47 UTC

Investigating

Some users are reporting that they are getting an infinite spinner when logging into the Web UI. Logging in with an incognito window appears to resolve the issue. The team is investigating.

Posted May 14, 2021 - 21:03 UTC

This incident affected: Cloud Serverless: AWS, US-West-2-1 (Web UI), Cloud Serverless: AWS, EU-Central (Web UI), Cloud Serverless: GCP (Web UI), Cloud Serverless: Azure, W. Europe (Web UI), Cloud Serverless: Azure, East US (Web UI), and Cloud Serverless: AWS, US-East-1 (Web UI).