UI is currently inaccessible for Production Clusters

Incident Report for InfluxDB Cloud

Resolved

Incident is now resolved. All regions are showing as healthy at this time.

Posted Mar 18, 2021 - 22:36 UTC

Monitoring

Fixes have been applied against all regions and connectivity should be restored at this time.

Posted Mar 18, 2021 - 20:36 UTC

Identified

Currently, we have identified the root cause and are in the process of rolling out changes. The API is still accessible in the interim.

Posted Mar 18, 2021 - 20:22 UTC

This incident affected: AWS: Oregon, US-West-2-1 (Web UI), AWS: Frankfurt, EU-Central-1 (Web UI), Google Cloud: Iowa, US-Central (Web UI), Azure: Amsterdam, West Europe (Web UI), Azure: Virginia, East US (Web UI), and AWS: Virginia, US-East-1 (Web UI).