Cloud Login

Incident Report for InfluxDB Cloud

Resolved

This incident has been resolved.
Posted Apr 16, 2021 - 05:32 UTC

Update

This issue should now be resolved for most regions, however, we continue to work on the GCP US-Central region.
Posted Apr 16, 2021 - 04:35 UTC

Update

This issue should now be resolved for most regions, however, we continue to work on prod01-us-central-1. If you have any questions or concerns, please reach out at https://support.influxdata.com/
Posted Apr 16, 2021 - 04:21 UTC

Update

We are continuing to work on a fix for this issue.
Posted Apr 16, 2021 - 03:11 UTC

Update

We are continuing to work on a fix for this issue.
Posted Apr 16, 2021 - 01:46 UTC

Update

We are continuing to work on a fix for this issue.
Posted Apr 15, 2021 - 23:21 UTC

Identified

Logins via cloud2.influxdata.com are being worked on. You can login directly with the region based URL of your cloud offering. We are continuing research and working to implemented additional fixes.
Posted Apr 15, 2021 - 22:50 UTC
This incident affected: Cloud Serverless: AWS, US-West-2-1 (Web UI), Cloud Serverless: AWS, EU-Central (Web UI), Cloud Serverless: GCP (Web UI), Cloud Serverless: Azure, W. Europe (Web UI), Cloud Serverless: Azure, East US (Web UI), and Cloud Serverless: AWS, US-East-1 (Web UI).