Queries failing in US-west-2 region

Incident Report for InfluxDB Cloud

Resolved

The issue has been resolved and all the query errors are fixed. Our team is still working on identifying the root cause and more updates will be posted further.

Posted Oct 14, 2021 - 12:38 UTC

Monitoring

Error rates and durations have recovered, and we are going to monitor it while we investigate a potential cause.

Posted Oct 14, 2021 - 11:51 UTC

Update

We are continuing to investigate this issue.

Posted Oct 14, 2021 - 11:29 UTC

Investigating

some customers maybe experiencing elevated query errors and duration on us-west-2. Engineers are working on the problem. Writes are not affected.

Posted Oct 14, 2021 - 11:29 UTC

This incident affected: AWS: Oregon, US-West-2-1 (API Queries).