Some elements are not visible to authenticated users

Incident Report for InfluxDB Cloud

Resolved

This incident has been resolved. All previously hidden assets are now viewable.

Posted Feb 13, 2020 - 18:36 UTC

Monitoring

We have implemented a fix for the cause of this issue and have begun testing and monitoring to ensure it has solved the problem.

Posted Feb 13, 2020 - 17:40 UTC

Identified

Dashboards, tasks, buckets, and labels may intermittently be visible on the web UI as we work to resolve a caching issue within the platform. Any missing elements will be restored to viewable status upon resolution of this incident, which we expect within the next several hours.

Posted Feb 13, 2020 - 15:40 UTC

This incident affected: AWS: Oregon, US-West-2-1 (Web UI).